Ziehm Remote Service offers you a secure Internet-based, accurate and targeted error assessment by our specialists – thus saving you time.
Our certified SSL connection helps to solve many service queries online. If you require a visit from a technician, this can be planned properly in advance and the spare parts can be readily available.
Security is a key issue when it comes to remote maintenance. Consequently, we have implemented a solution with our partner PTC® ThingWorx, that ensures that you keep control over the remote access at all times. For instance, a connection can be set up only to our ISO 27001 certified secure server from your C-arm.
Ziehm Remote Service has been designed to offer optimum system availability. Our customers benefit worldwide from our prompt error analysis and smooth, time-efficient troubleshooting.
Pending technician visits can be conducted with the best possible preparation and be reduced to a minimum. With our remote diagnosis, you can save precious time and optimize your system uptime.