Save time with online error analysis
Ziehm Remote Service offers you a secure Internet-based, accurate and targeted error assessment by our specialists – thus saving you time.
Efficient service for maximum uptime
Our certified SSL connection helps to solve many service queries online. If you require a visit from a technician, this can be planned properly in advance and the spare parts can be readily available.
Three good reasons
Your benefit
- Immediate online diagnosis without a technician on site.
- Fast maintenance with technicians conducted with the best possible preparation.
- No unnecessary waiting times due to missing spare parts and repeated journeys.
- Certified security system for maximum protection of your data.
No online connection without your consent
Security is a key issue when it comes to remote maintenance. Consequently, we have implemented a solution with our partner PTC® ThingWorx, that ensures that you keep control over the remote access at all times. For instance, a connection can be set up only to our ISO 27001 certified secure server from your C-arm.
Ziehm Remote Service
Ziehm Remote Service has been designed to offer optimum system availability. Our customers benefit worldwide from our prompt error analysis and smooth, time-efficient troubleshooting.
Pending technician visits can be conducted with the best possible preparation and be reduced to a minimum. With our remote diagnosis, you can save precious time and optimize your system uptime.
Further information available at
Ziehm Global Service
Phone +49 911 66067 500
Fax +49 911 66067 589
service@ziehm.com
Hours
Mon - Thu 8:00 am - 6:00 pm
Fri 8:00 am - 4:00 pm