Ziehm Imaging GmbH

Customer Service

As clinics operate 24/7, one of the major concerns of clinical users is the access to service support at any time

24hr service availability, trained technical support and fast delivery of required parts ensure minimum disruption of busy OR schedules. To ideally cater your needs, Ziehm Imaging has launched a dedicated service program in the American market: Z-Care.

Z-Care Service Hotline: 1-866-949-4346

For service related inquiries, please contact us at Customer-service-usa(at)ziehm.com


Z-Care Comprehensive Service Programs

Ziehm Imaging offers comprehensive service programs from our direct service organization.  Our Z-Care programs cover the lifespan of the product – ranging from complete care, which includes parts and labor, glassware and image intensifier/flat-panel detector coverage, to preventative maintenance only programs.  We also offer service training for in-house engineers through our Ziehm Academy Care program.  Ziehm Imaging has a plan to fit each of our customers' needs.

Contact us to find out more about our service programs.